MUSE Hotel Awards assumes all entries are original and the entrant either owns the submission or has permission from a client or other appropriate party to enter the work, with all rights granted therein. In the event that an entrant without such rights submits a site, the entrant will not be eligible for the competition. The MUSE Hotel Awards are not liable for any copyright infringement on the part of the entrant.
Submission of any entry acknowledges the right of MUSE Hotel Awards to use it for exhibition and publication in any medium, however work entered into the competition can remain private upon written request from the entrant.
Timely submission of an entry meeting the eligibility requirements and payment of the entry fee as stated herein ensures that an entrant's work will be reviewed and considered for recognition. No other representation or warranty is made by MUSE Hotel Awards concerning entries and all implied warranties are hereby expressly disclaimed.
If an entrant's submission receives an award, the manner and details of announcing such nomination and award is strictly within the discretion of MUSE Hotel Awards. Entrant understands that all awards may not be given or publicized in the same manner or form.
Submission:
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You may submit work that has been submitted or that has won an award in a previous competition. However, in an effort to promote the creation of new work and the fresh flow of ideas, we encourage you to submit new work as much as possible.
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All entries must be submitted for judging exactly as created and may not be modified for the competition. The MUSE Hotel Awards may request proof of initial production.
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A written translation or adaptation must accompany non-English entries.
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Some entries may qualify for multiple categories; if so, treat each entry as a separate submission.
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Once a submission fee has been paid, it cannot be refunded. However, if you are charged in error, a credit may be issued.
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The awards reserves the right to re-categorize incorrectly classified entries.
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Judges reserve the right to withhold an award in a category if submissions do not meet their expectations.
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Copyright and intellectual property rights remain with the creator. Any images used by MUSE Hotel Awards will bear the creator's credit. Entrants understand any image submitted may be used by MUSE Hotel Awards for promotional purposes, in any medium, social, print or digital, provided they are used in context with MUSE Hotel Awards, and without monetary compensation. Neither MUSE Hotel Awards nor International Awards Associates Inc assumes responsibility for materials submitted in violation of competition rules or for those that violate copyright law. Any work found to be in violation will be disqualified and removed. IAA maintains the integrity of MUSE Hotel awards, but is not responsible for damages resulting from submissions that are in violation of copyright laws and regulations.
Order Processing and Quality Assurance:
We pour immense effort into ensuring that your orders are processed in a timely manner and that the merchandise you receive meets our strict quality standards. Every piece you order from our store is a reflection of our commitment to excellence, and we sincerely hope they bring joy and pride to your experience with the MUSE Hotel Awards.
Refund Policy:
In our constant quest for clarity and transparency, we feel it is essential to elucidate our refund policy. Once the shipment or merchandise has been received, refunds will not be issued under any circumstances, but will be considered for the following situations:
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The item(s) you received is damaged.
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The item(s) you ordered is missing from your shipment.
We understand that situations change, preferences evolve, and sometimes second thoughts emerge. However, it's crucial to highlight that we cannot accept reasons such as denial of the purchase, incorrect order placement, change of heart regarding an item, or desires for a refund in exchange for the returned merchandise.
If your items are damaged or missing upon arrival, please get in touch with our dedicated support team at info@musehotelawards.com at the earliest convenience.
All shipment concerns are taken into account very seriously. Therefore, any reported issues will be meticulously reviewed by the dedicated awards team before any resolution, such as issuing a refund, is considered. Please be advised that the final decision in such matters rests solely with the MUSE Hotel Awards team, as we strive to protect the interests and uphold the rights of all parties involved.